Hosted by LOTT Clean Water Alliance
WET Science Center, 500 Adams Street NE, Olympia, WA 98501
• Coffee, snacks, lunch included
• .6 CEU’s
• Cost: $150 Members $185 Non-members
AGENDA
8:00 Registration
8:30 Welcome and Introductions
8:45 
Know and grow your communication style / Martha Tuttle, Public Involvement Program Manager, King County Wastewater Treatment Division
Learn how your personal communication style influences your work. Identify your style, how stress impacts important conversations, and how you can flex your style for successful communications. Simple adjustments in the way you approach people will improve stakeholder communications and relationships.
9:45 Is social media right for you? Ely Teragli, Public Information Specialist, Clean Water Services
Don’t give in to peer pressure to use Facebook, Twitter, YouTube, blogs, etc. unless it makes sense for your organization. Learn how a nationally-acclaimed water resources agency chooses effective new media tools as part of its communications plan to meet permit requirements and build community support.
10:15 Meet LOIS: Branding the Lake Oswego Interceptor Sewer / Jeff Selby, Citizen Information Coordinator, City of Lake Oswego
Public involvement can’t happen if your public doesn’t know about your project. Learn how branding and outreach prepares residents and business owners for the most significant public works project to date in Lake Oswego, Oregon.
10:45 Break
11:00 Tour of the WET Science Center / Susie Vanderburg, Environmental Educator, LOTT Clean Water Alliance
11:30 Lunch
12:00 Public meetings SOS / Sheri Wantland, Public Involvement Coordinator, Clean Water Services
More than two decades of intense stakeholder engagement and public meetings, editing the Water Environment Federation book Public
Communications, and leadership in public participation have coalesced into a Top Ten List of what to do for a successful public meeting.
12:30 Early involvement: The payoff by starting from the beginning / Debbie Caselton, Community Outreach & Information Representative, City of Portland, Bureau of Environmental Services
Getting the public involved early in a project’s design can minimize neighborhood conflict, create a collaborative design and strengthen the relationship between residents and their City. Learn various tools, methods and approaches to early project design input to get the job done effectively.
1:00 Join a choir: The local benefits of regional outreach / Alicia Lawver, Community Relations Specialist, City of Tacoma
Learn how combining voices and resources can make your dollars go further and your message more effective. More than 60 Puget Sound area cities and counties have teamed up under the Puget Sound Starts Here campaign to empower area residents to protect Puget Sound by reducing their contributions to residential stormwater pollution.
1:30 Building community with road blocks / Keri Handaly and Jamie Stamberger, City of Gresham
Block parties get your program noticed, provide public awareness and education, and can generate neighbor to neighbor dialogue and help facilitate the development of social norms. Hear experiences with strategy, costs, effectiveness and lessons learned from efforts to deliver high-impact, low-cost outreach.
2:00 Explaining it to Aunt Bessie / Kevin Dour, Senior Project Manager, Tetra Tech, Inc.
Learn how to translate technical information into general public understanding. Develop skills for creating effective public presentation materials such as animations in PowerPoint presentations, public meeting presentation boards and handout materials.
2:30 What you don’t know about web design and development can hurt you / Connie Lovelady and Paul Thomas, GCI Ad Agency
Know what it takes to develop a useful website that looks like a million bucks and doesn’t bust your budget all while streamlining your processes? Get an overview of key “best practices” when working on a website and advice on what to look for in a web development partner.
3:00 Break
3:15 Tips & tricks when working with media / John Dodge, reporter for The Olympian newspaper
Hear about the ever-changing world of print journalism and get tips on how to get your message across in your local or regional newspaper.
4:15 Wrap Up